JEM 3 does not send order emails

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amueller
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Re: JEM 3 does not send order emails

Post by amueller » Fri Dec 23, 2016 3:06 am

forumadmin wrote:you can download the 3.0.1. from the same download link we gave you.
thanks a lot!
but still the same ;-) no emails after checkout ...
any solution in sight?

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forumadmin
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Re: JEM 3 does not send order emails

Post by forumadmin » Fri Dec 23, 2016 3:08 am

not sure what to tell you, I just tested out the software here, and it sends out the email. It shows it fine in the email archive.

what payment gateway are you using to test?

FYI - it won't work if you're using check payments or something similar, as no payment has been made automatically.

amueller
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Re: JEM 3 does not send order emails

Post by amueller » Fri Dec 23, 2016 3:10 am

forumadmin wrote:not sure what to tell you, I just tested out the software here, and it sends out the email. It shows it fine in the email archive.

what payment gateway are you using to test?

FYI - it won't work if you're using check payments or something similar, as no payment has been made automatically.
aaah - ok! ... this is exactly what i'm using ... offline or bank wire or check ... how can i activate sending the mails for those payment methods?

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forumadmin
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Re: JEM 3 does not send order emails

Post by forumadmin » Fri Dec 23, 2016 3:15 am

right now, it will only send those when payment is made on real time payments....

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forumadmin
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Re: JEM 3 does not send order emails

Post by forumadmin » Fri Dec 23, 2016 3:42 am

FYI,

if you redownload the new software again, we've fixed this issue for you, so that it sends out the emails on offline payments...

:)

amueller
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Joined: Thu Dec 22, 2016 12:51 am
Location: Portugal
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Re: JEM 3 does not send order emails

Post by amueller » Fri Dec 23, 2016 4:04 pm

forumadmin wrote:FYI,

if you redownload the new software again, we've fixed this issue for you, so that it sends out the emails on offline payments...

:)

THANK YOU SO MUCH!!!!
will buy full version asap!!

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