Search found 395 matches

by forumadmin
Sat Dec 24, 2016 6:50 pm
Forum: Help and Support for JEM
Topic: JEM3 general
Replies: 8
Views: 5876

Re: JEM3 general

hello, commissions will only work when you make a payment. check payments will not process commissions unless you add the payment from the admin area. affiliate groups work by assigning users to them. You can then either set default commission amounts for those groups, or assign products to those gr...
by forumadmin
Sat Dec 24, 2016 6:33 pm
Forum: Help and Support for JEM
Topic: change contact informations in JEM 3
Replies: 6
Views: 2065

Re: change contact informations in JEM 3

sorry, should just be in Settings. Click on the Store Addresses button.
by forumadmin
Sat Dec 24, 2016 2:18 am
Forum: Affiliate Manager Help and Support
Topic: track.php invalid code
Replies: 4
Views: 2910

Re: track.php invalid code

the track.php code is only needed if you want to track remote domains. if you install JAM on the same domain as where your store is, you don't need to use track.php.
by forumadmin
Sat Dec 24, 2016 2:17 am
Forum: Affiliate Manager Help and Support
Topic: What is CPM
Replies: 1
Views: 1409

Re: What is CPM

CPM is for use in banner impressions, if you want to pay commissions on banner impressions per 1000 impressions.
by forumadmin
Sat Dec 24, 2016 2:16 am
Forum: Affiliate Manager Help and Support
Topic: Commission Amounts
Replies: 1
Views: 1061

Re: Commission Amounts

hello,

make sure that you set the currency that you are using to equal 1 in your JAM admin area first.
by forumadmin
Fri Dec 23, 2016 3:42 am
Forum: Help and Support for JEM
Topic: JEM 3 does not send order emails
Replies: 15
Views: 4998

Re: JEM 3 does not send order emails

FYI,

if you redownload the new software again, we've fixed this issue for you, so that it sends out the emails on offline payments...

:)
by forumadmin
Fri Dec 23, 2016 3:15 am
Forum: Help and Support for JEM
Topic: JEM 3 does not send order emails
Replies: 15
Views: 4998

Re: JEM 3 does not send order emails

right now, it will only send those when payment is made on real time payments....
by forumadmin
Fri Dec 23, 2016 3:08 am
Forum: Help and Support for JEM
Topic: JEM 3 does not send order emails
Replies: 15
Views: 4998

Re: JEM 3 does not send order emails

not sure what to tell you, I just tested out the software here, and it sends out the email. It shows it fine in the email archive.

what payment gateway are you using to test?

FYI - it won't work if you're using check payments or something similar, as no payment has been made automatically.
by forumadmin
Fri Dec 23, 2016 2:22 am
Forum: Affiliate Manager Help and Support
Topic: Editing sign up page text
Replies: 1
Views: 1157

Re: Editing sign up page text

you edit this in the Program Offers area, under the Description tab...
by forumadmin
Fri Dec 23, 2016 2:21 am
Forum: Help and Support for JEM
Topic: change contact informations in JEM 3
Replies: 6
Views: 2065

Re: change contact informations in JEM 3

you change your store address under Settings > Global Configuration > Store Addresses