Search found 19 matches

by amueller
Sun Dec 25, 2016 3:23 pm
Forum: Help and Support for JEM
Topic: JEM3 general
Replies: 8
Views: 1946

Re: JEM3 general

forumadmin wrote:sure...

if you want, we can take a look at the install for you as well. just post your issue to the help desk so we can take a look.
... a fresh install sometimes helps ;-) everything works now ... thank you again!
by amueller
Sun Dec 25, 2016 12:46 am
Forum: Help and Support for JEM
Topic: JEM3 general
Replies: 8
Views: 1946

Re: JEM3 general

hello, well, once we finish up the documentation, we'll post a video tutorial so it's easier to setup. Right now, we're still working on the docs, so thanks for being patient. I just tested it, and I know it works from our end, I'm sure its just a config issue. Happy Holidays! hmm ... maybe we can ...
by amueller
Sun Dec 25, 2016 12:23 am
Forum: Help and Support for JEM
Topic: JEM3 general
Replies: 8
Views: 1946

Re: JEM3 general

when someone orders from your store, they must first click on an active affiliate link. After placing the order, if the customer pays using a realtime payment gateway, the order data, payment and commissions will get processed immediately. If they pay via check, those items won't get processed unti...
by amueller
Sat Dec 24, 2016 7:20 pm
Forum: Help and Support for JEM
Topic: JEM3 general
Replies: 8
Views: 1946

Re: JEM3 general

hello, commissions will only work when you make a payment. check payments will not process commissions unless you add the payment from the admin area. affiliate groups work by assigning users to them. You can then either set default commission amounts for those groups, or assign products to those g...
by amueller
Sat Dec 24, 2016 6:45 pm
Forum: Help and Support for JEM
Topic: JEM3 general
Replies: 8
Views: 1946

JEM3 general

i have some general questions about JEM3: when will the following issues be solved? - commissions don't work at all, except for (self) signup - no commissions are given for referred user signup or sales - affiliate groups not really work - can be set up but have no effect - subscription plans not av...
by amueller
Sat Dec 24, 2016 6:35 pm
Forum: Help and Support for JEM
Topic: change contact informations in JEM 3
Replies: 6
Views: 764

Re: change contact informations in JEM 3

amueller wrote:
forumadmin wrote:sorry, should just be in Settings. Click on the Store Addresses button.
no button like that as well ;-) ..

my fault!!! sure there is that button :D
SORRY
by amueller
Sat Dec 24, 2016 6:34 pm
Forum: Help and Support for JEM
Topic: change contact informations in JEM 3
Replies: 6
Views: 764

Re: change contact informations in JEM 3

forumadmin wrote:sorry, should just be in Settings. Click on the Store Addresses button.
no button like that as well ;-) ..
by amueller
Sat Dec 24, 2016 6:32 pm
Forum: Help and Support for JEM
Topic: change contact informations in JEM 3
Replies: 6
Views: 764

Re: change contact informations in JEM 3

forumadmin wrote:you change your store address under Settings > Global Configuration > Store Addresses
thee is no option like that, sorry ;-)
by amueller
Sat Dec 24, 2016 2:21 pm
Forum: Help and Support for JEM
Topic: JEM 3 comissions
Replies: 0
Views: 482

JEM 3 comissions

how do i setup the commisions? i only got signup commisions working, sales commisions do not apply - how do i setup this?

cheers
by amueller
Fri Dec 23, 2016 4:04 pm
Forum: Help and Support for JEM
Topic: JEM 3 does not send order emails
Replies: 15
Views: 1684

Re: JEM 3 does not send order emails

forumadmin wrote:FYI,

if you redownload the new software again, we've fixed this issue for you, so that it sends out the emails on offline payments...

:)

THANK YOU SO MUCH!!!!
will buy full version asap!!